Privacy Policy
Last updated: March 20, 2026Summary: We Post is a managed social media service for local businesses. We collect only the information needed to create and publish your social media content (business details, platform credentials, analytics). We never sell your data. Payments are handled securely by Stripe. You can request deletion of your data at any time by emailing hello@wepost.app.
We Post ("Service") is operated by We Post LLC ("Company", "we", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our managed social media service.
1. Information We Collect
Information You Provide
- Account information: Business name, contact name, email address, phone number
- Business details: Industry, service area, brand preferences, content guidelines
- Payment information: Processed securely by Stripe; we do not store full credit card numbers
- Content inputs: Photos, descriptions, and other materials you provide for social media content
Information from Social Media Platforms
When you connect your social media accounts, we may receive:
- Account profile information (name, handle, profile photo)
- Post performance data (impressions, reach, engagement, clicks)
- Follower counts and audience demographics
- Historical post data for performance analysis
Automatically Collected Information
- IP address and browser information when accessing our dashboard
- Usage data (pages visited, features used, timestamps)
- Device information (operating system, screen size)
2. How We Use Your Information
We use your information to:
- Create and publish social media content on your behalf
- Schedule posts at optimal times for your audience
- Analyze post performance and improve content strategy
- Process payments and manage your subscription
- Communicate with you about your account and service updates
- Improve our Service and develop new features
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate:
| Service | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Payment and billing info |
| Social media platforms | Content publishing | Posts, media, account access tokens |
| Upload-Post | Social media scheduling and publishing | Content, platform credentials |
| OpenAI | Content generation assistance | Business context (anonymized) |
Each third-party service is governed by their own privacy policy. We encourage you to review them.
4. Data Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- Service delivery: With third-party platforms to publish and analyze your content
- Legal requirements: When required by law, subpoena, or court order
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly authorize additional sharing
5. Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure storage of credentials and access tokens
- Access controls limiting who can view your data
- Regular security reviews of our systems
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account cancellation:
- Account and business information is retained for up to 90 days
- Social media account connections are disconnected immediately
- Payment records are retained as required for tax and legal purposes
- Analytics data may be retained in anonymized, aggregate form
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at hello@wepost.app.
8. Cookies
Our dashboard uses essential cookies and local storage to maintain your session and preferences. We do not use tracking cookies or third-party advertising cookies.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.
11. International Users
The Service is operated from the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top reflects the most recent revision.
13. Contact Us
For questions or concerns about this Privacy Policy or our data practices:
We Post LLC
Email: hello@wepost.app
Lexington, Massachusetts